The 7th Annual
Public Performance Measurement
& Reporting Conference

Friday, September 19, 2014 - Newark, NJ

9:45 - 11:00 AM

Session I: Measuring and Reporting

This session addresses the process for public and nonprofit organizations to develop a measurement system that fits the strategy the organization is pursuing

Panel I

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

 

 

 

Panel Chair: Jeremy L. Hall, PhD, Associate Professor, School of Public Affairs and Administration, Rutgers University-Newark

Evolution of Performance Management – One Story.
Dana Roberts, Center for Disease Control, Department of Health and Human Services; and Clay Cooksey, Center for Disease Control, Department of Health and Human Services.

Performance Measurement and Evaluation in the Obama Administration.
Nick Hart, Doctoral Student, George Washington University

Overcoming Technical and Organizational Barriers to Implementing an Effective Performance Measurement System: Observations from the Field.
Jon Brax, CGI State and Local Budgeting Practice Team

11:00 – 12:15 PM

Session II: Participatory Problem Solving

This session identifies and analyzes the elements that promote the institutionalization of performance information within the decision-making process of public organizations.

Panel II

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

 

 

Panel Chair: Richard Greene, Principal, Barrett and Greene, Inc.; Senior fellow, Governing Institute

Disrupting Performance Measurement and Evaluation: Using Universal Outcomes to Measure Impact
Ted Kniker, External Director, Mission Measurement

Exploring the Use and Quality of Performance Measures
David J. Bernstein, PhD, Senior Study Director, Westat

Building Capacity for Integrating Performance Measurement with Program Evaluation
Maria Raviele, PhD, Evaluation Officer, Institute of Museum and Library Services; and Matthew Birnbaum, PhD, Senior Evaluation Officer, Institute of Museum and Library Services

 

 

Panel III

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

 

 

 

Panel Chair: Peter Hoontis, PhD, Associate Dean, School of Public Affairs and Administration, Rutgers University-Newark, NJ

Team-Based or Individually? Examining Social Services Delivery Practices in Western New York
Jyldyz Kasymova, Assistant Professor, SUNY Buffalo State; and Lauren Bock Mullins, Assistant Professor, Long Island University

Implementation: The Case for Dynamic Monitoring
Edward Anthony Lehan, Consultant

Public and Private Contract Managers’ Perception Toward Financial Performance in Local Government
Soojin Kim, PhD Candidate, Rutgers University

Leading from the Center: Pernambuco’s Management Model
Martin Alessandro, Consultant, Institutional Capacity of the State Division, Inter-American Development Bank

12:15 – 1:45 PM

Luncheon & Keynote Speaker

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

Introduction: Marc Holzer, PhD, Founding Dean and Board of Governors Distinguished Professor, School of Public Affairs and Administration, Rutgers University-Newark, NJ

Keynote Speaker: Harry P. Hatry, Senior Fellow at the Metropolitan Housing and Communities Policy Center and a Distinguished Fellow and Director of the Public Management Program for the Urban Institute
“Transforming Performance Measurement for the 21st Century”

1:45 – 3:00 PM

Session III: Developing and Adopting Best Practices

This session analyzes the components that influence both the adoption and the implementation process of best practices by public organizations.

Panel IV

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

 

 

 

 

 

 

 

Panel Chair: Gregg G. Van Ryzin, PhD, Professor, PhD program director, School of Public Affairs and Administration, Rutgers University - Newark

Federal Priority Goals – Moving the Needle Through Collaboration
Emily Ball Jabbour, U.S. Department of Health and Human Services; Dana Roberts, U.S. Department of Health and Human Services; and Harriet Rubinson, U.S. Department of Health and Human Services

Steering a Swarm: Intergovernmental Relations under the Municipal Performance Measurement Regime in Ontario
Etienne Charbonneau, PhD, Assistant Professor, Ecole Nationale D’Administration Publique; Alexander C. Henderson, PhD, Assistant Professor, Long Island University; and Daniel Bromberg, PhD, Assistant Professor, University of New Hampshire

Exit, Voice, and Social Capital Performance Management: A Municipal Management Model during Decline
Shugo Shinohara, PhD Student, Rutgers University-Newark

Performance Measurement for a Municipal Jail System: Measuring, Reporting, and Using the Information that Matters to Improve Service Delivery
Reena Chakraborty, Chief strategic Planning and Analysis; Mark Pflaum, Operations Analyst; Venkata Deepthi Siddhabhaktuni, Operations analyst; Steve Fezuk, Operations Analyst; and Paige Ireland, Contract Consultant, District of Columbia Department of Corrections

 

 

Panel V

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 233

 

 

 

Panel Chair: TaeHee Kim, PhD, Assistant Professor, University of Hawai’i

Trust in Government and Privatization: Evidence from Chile and South Korea
Yunsoo Lee, PhD Student, Rutgers University; and Javier Fuenzalida, PhD student, Rutgers University

Trust in Government: Do Media Matter?
Yunso Lee, Phd Student, Rutgers University; Junga Claire Yun, PhD student, Rutgers University; Dongyoen Kang, PhD student, Rutgers University; and TaeHee Kim, Assistant Professor, University of Hawai’i

Performance, Trust, and Communication in Crisis Management: Insight form South Korea Ferry Disaster
Yunsoo Lee, PhD student, Rutgers University

3:00 – 4:15 PM

Session IV: Citizens Engagement

This session addresses the role of citizen participation in relation to the development and the use of performance information by public entities.

Panel VI

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

 

 

Panel Chair: Etienne Charbonneau, Assistant Professor, Ecole Natiaonale d’Administration Publique, Montreal, CA

Public Awareness Program for Natural Gas Pipeline Safety
Paresh Trivedi, Pipeline Safety Advocate of North East USA

Open Local Government Data: The New Performance Challenge
Marcus D. Mauldin, Associate Professor, The University of Tennessee at Chattanooga

Incredibly Good Performance: An Experimental Study of Source and Level Effects on Citizens’ Perceptions of the Truth
Gregg G. Van Ryzin, PhD, Professor, Rutgers University; and Oliver James, Professor, Exeter University, U.K.

 

 

Panel VII

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 233

 

Panel Chair: Katherine Barrett, Principal, Barrett and Greene, Inc.; Senior fellow, Governing Institute

Engaging Citizens in Performance Measurement and Evaluation
Part 1  -  Part 2  -  Part 3  -  Part 4

Ted Kniker, External Director, Mission Measurement; Rosalynn Hughey, Deputy Director, Citywide and Neighborhood Planning; Jason Yuckenberg, Program Manager, Office of the City Administrator, District of Columbia Government; and Norma Fleischman, Evaluation Discussant

 

The 7th Annual
Public Performance Measurement
& Reporting Conference

Friday, September 19, 2014 - Newark, NJ

9:45 - 11:00 AM

Session I: Measuring and Reporting

This session addresses the process for public and nonprofit organizations to develop a measurement system that fits the strategy the organization is pursuing

Panel I

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

 

 

 

Panel Chair: Jeremy L. Hall, PhD, Associate Professor, School of Public Affairs and Administration, Rutgers University-Newark

Evolution of Performance Management – One Story.
Dana Roberts, Center for Disease Control, Department of Health and Human Services; and Clay Cooksey, Center for Disease Control, Department of Health and Human Services.

Performance Measurement and Evaluation in the Obama Administration.
Nick Hart, Doctoral Student, George Washington University

Overcoming Technical and Organizational Barriers to Implementing an Effective Performance Measurement System: Observations from the Field.
Jon Brax, CGI State and Local Budgeting Practice Team

11:00 – 12:15 PM

Session II: Participatory Problem Solving

This session identifies and analyzes the elements that promote the institutionalization of performance information within the decision-making process of public organizations.

Panel II

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

 

 

Panel Chair: Richard Greene, Principal, Barrett and Greene, Inc.; Senior fellow, Governing Institute

Disrupting Performance Measurement and Evaluation: Using Universal Outcomes to Measure Impact
Ted Kniker, External Director, Mission Measurement

Exploring the Use and Quality of Performance Measures
David J. Bernstein, PhD, Senior Study Director, Westat

Building Capacity for Integrating Performance Measurement with Program Evaluation
Maria Raviele, PhD, Evaluation Officer, Institute of Museum and Library Services; and Matthew Birnbaum, PhD, Senior Evaluation Officer, Institute of Museum and Library Services

 

 

Panel III

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

 

 

 

Panel Chair: Peter Hoontis, PhD, Associate Dean, School of Public Affairs and Administration, Rutgers University-Newark, NJ

Team-Based or Individually? Examining Social Services Delivery Practices in Western New York
Jyldyz Kasymova, Assistant Professor, SUNY Buffalo State; and Lauren Bock Mullins, Assistant Professor, Long Island University

Implementation: The Case for Dynamic Monitoring
Edward Anthony Lehan, Consultant

Public and Private Contract Managers’ Perception Toward Financial Performance in Local Government
Soojin Kim, PhD Candidate, Rutgers University

Leading from the Center: Pernambuco’s Management Model
Martin Alessandro, Consultant, Institutional Capacity of the State Division, Inter-American Development Bank

12:15 – 1:45 PM

Luncheon & Keynote Speaker

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

Introduction: Marc Holzer, PhD, Founding Dean and Board of Governors Distinguished Professor, School of Public Affairs and Administration, Rutgers University-Newark, NJ

Keynote Speaker: Harry P. Hatry, Senior Fellow at the Metropolitan Housing and Communities Policy Center and a Distinguished Fellow and Director of the Public Management Program for the Urban Institute
“Transforming Performance Measurement for the 21st Century”

1:45 – 3:00 PM

Session III: Developing and Adopting Best Practices

This session analyzes the components that influence both the adoption and the implementation process of best practices by public organizations.

Panel IV

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

 

 

 

 

 

 

 

Panel Chair: Gregg G. Van Ryzin, PhD, Professor, PhD program director, School of Public Affairs and Administration, Rutgers University - Newark

Federal Priority Goals – Moving the Needle Through Collaboration
Emily Ball Jabbour, U.S. Department of Health and Human Services; Dana Roberts, U.S. Department of Health and Human Services; and Harriet Rubinson, U.S. Department of Health and Human Services

Steering a Swarm: Intergovernmental Relations under the Municipal Performance Measurement Regime in Ontario
Etienne Charbonneau, PhD, Assistant Professor, Ecole Nationale D’Administration Publique; Alexander C. Henderson, PhD, Assistant Professor, Long Island University; and Daniel Bromberg, PhD, Assistant Professor, University of New Hampshire

Exit, Voice, and Social Capital Performance Management: A Municipal Management Model during Decline
Shugo Shinohara, PhD Student, Rutgers University-Newark

Performance Measurement for a Municipal Jail System: Measuring, Reporting, and Using the Information that Matters to Improve Service Delivery
Reena Chakraborty, Chief strategic Planning and Analysis; Mark Pflaum, Operations Analyst; Venkata Deepthi Siddhabhaktuni, Operations analyst; Steve Fezuk, Operations Analyst; and Paige Ireland, Contract Consultant, District of Columbia Department of Corrections

 

 

Panel V

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 233

 

 

 

Panel Chair: TaeHee Kim, PhD, Assistant Professor, University of Hawai’i

Trust in Government and Privatization: Evidence from Chile and South Korea
Yunsoo Lee, PhD Student, Rutgers University; and Javier Fuenzalida, PhD student, Rutgers University

Trust in Government: Do Media Matter?
Yunso Lee, Phd Student, Rutgers University; Junga Claire Yun, PhD student, Rutgers University; Dongyoen Kang, PhD student, Rutgers University; and TaeHee Kim, Assistant Professor, University of Hawai’i

Performance, Trust, and Communication in Crisis Management: Insight form South Korea Ferry Disaster
Yunsoo Lee, PhD student, Rutgers University

3:00 – 4:15 PM

Session IV: Citizens Engagement

This session addresses the role of citizen participation in relation to the development and the use of performance information by public entities.

Panel VI

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 231/232

 

 

 

Panel Chair: Etienne Charbonneau, Assistant Professor, Ecole Natiaonale d’Administration Publique, Montreal, CA

Public Awareness Program for Natural Gas Pipeline Safety
Paresh Trivedi, Pipeline Safety Advocate of North East USA

Open Local Government Data: The New Performance Challenge
Marcus D. Mauldin, Associate Professor, The University of Tennessee at Chattanooga

Incredibly Good Performance: An Experimental Study of Source and Level Effects on Citizens’ Perceptions of the Truth
Gregg G. Van Ryzin, PhD, Professor, Rutgers University; and Oliver James, Professor, Exeter University, U.K.

 

 

Panel VII

Rutgers University-Newark;
Robeson Campus Center;
Essex Room 233

 

Panel Chair: Katherine Barrett, Principal, Barrett and Greene, Inc.; Senior fellow, Governing Institute

Engaging Citizens in Performance Measurement and Evaluation
Part 1  -  Part 2  -  Part 3  -  Part 4

Ted Kniker, External Director, Mission Measurement; Rosalynn Hughey, Deputy Director, Citywide and Neighborhood Planning; Jason Yuckenberg, Program Manager, Office of the City Administrator, District of Columbia Government; and Norma Fleischman, Evaluation Discussant

 

The 7th Annual
Public Performance Measurement
& Reporting Conference

Friday, September 19, 2014 - Newark, NJ

The National Center for Public Performance and the Public Performance Measurement and Reporting Network at the School of Public Affairs and Administration (SPAA) - Rutgers University - Newark are pleased to announce the 7th Annual Public Performance Measurement and Reporting Conference. This year’s conference, scheduled for Friday, September 19, 2014 from 8am to 5:30pm, will be held at the Robeson Campus Center, Rutgers University – Newark, in Newark, New Jersey. The theme of this year’s conference is Beyond Municipal Measurement – Adopting and Implementing Best Practices. The overarching goal of the conference is to examine and discuss performance management research and models for the adoption and implementation of compelling practices. Please accept our invitation to join your academic, practitioner colleagues, and us for a day of learning, reflecting, and collaborating.

Who Should Attend

Individuals interested in performance measurement, including:

  • Local, state, and federal government managers and officials engaged in performance measurement and reporting
  • Public and nonprofit professionals
  • Researchers, faculty and students dedicated to measuring, reporting, and improving public sector and nonprofit performance
  • Private-sector consultants and employees who contract with federal, state, or local governments for performance measurement and reporting initiatives

The 7th Annual
Public Performance Measurement
& Reporting Conference

Friday, September 19, 2014 - Newark, NJ

The National Center for Public Performance and the Public Performance Measurement and Reporting Network at the School of Public Affairs and Administration (SPAA) - Rutgers University - Newark are pleased to announce the 7th Annual Public Performance Measurement and Reporting Conference. This year’s conference, scheduled for Friday, September 19, 2014 from 8am to 5:30pm, will be held at the Robeson Campus Center, Rutgers University – Newark, in Newark, New Jersey. The theme of this year’s conference is Beyond Municipal Measurement – Adopting and Implementing Best Practices. The overarching goal of the conference is to examine and discuss performance management research and models for the adoption and implementation of compelling practices. Please accept our invitation to join your academic, practitioner colleagues, and us for a day of learning, reflecting, and collaborating.

Who Should Attend

Individuals interested in performance measurement, including:

  • Local, state, and federal government managers and officials engaged in performance measurement and reporting
  • Public and nonprofit professionals
  • Researchers, faculty and students dedicated to measuring, reporting, and improving public sector and nonprofit performance
  • Private-sector consultants and employees who contract with federal, state, or local governments for performance measurement and reporting initiatives
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