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San Franciscans should expect city government to respond quickly and effectively to their needs. They have a right to outstanding customer service that allows them to easily access city services, track the city’s progress on their requests, and get their needs met quickly. Unfortunately, in the year 2003 San Francisco lags well behind other cities in providing easy access to city government through a single point of contact: a 311 phone number for non-emergency city services.
Join NCPP and Peter Hoontis with the School of Public Affairs and Administration at Rutgers University for an informative, 3-part webinar series on the latest issues affecting the Nonprofit Community. Please click here for more details and quick registration.
If you are interested in contributing a blog post – to share a recent experience with or findings from a study on performance measurement and reporting – please This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
To receive word when a new blog post is up, please subscribe to our RSS feed.Registration is now closed for the next course - PPM 500.
If you are considering registering for all five modules (for the full certificate) with PPM 500 as your first module, please hold-off. Instead, we encourage you to register for and take the entire certificate of modules beginning with PPM 100, which will begin later this winter. We will post more information on this shortly.
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