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Case study of the New York City 311 system complied by the Institute for Citizen-Centered Service. This case study includes background, funding, human resources issues, performance measurement, partnerships, community engagement, and other pertinent topics.
Join NCPP and Peter Hoontis with the School of Public Affairs and Administration at Rutgers University for an informative, 3-part webinar series on the latest issues affecting the Nonprofit Community. Please click here for more details and quick registration.
If you are interested in contributing a blog post – to share a recent experience with or findings from a study on performance measurement and reporting – please This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
To receive word when a new blog post is up, please subscribe to our RSS feed.Registration is now closed for the next course - PPM 500.
If you are considering registering for all five modules (for the full certificate) with PPM 500 as your first module, please hold-off. Instead, we encourage you to register for and take the entire certificate of modules beginning with PPM 100, which will begin later this winter. We will post more information on this shortly.
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