Abstract:
(February, 2006) The City of Houston's 311 help line has gone online. Residents who may have sat through some long waits while trying to reach the phone operation can now report problems or make requests with the click of a mouse. The Web site, www.houstontx.gov/311, allows customers to request services such as fixing a pothole, replacing a lost garbage container or repairing a broken traffic signal.
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