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The City of New York 2009 PPMRN Conference

Last Updated: Thursday, 05 March 2009

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Performance Measurement in the City of New York

Saturday, January 24, 2009 – 8:30 a.m.

Anthony Longo

Tony Longo is currently a Deputy Director at the New York City Mayor’s Office of Operations, in charge of the Performance Management group. Its mission is to work with all City agencies on developing, revising, explaining and reporting measures of service performance, including maintenance of the online Citywide Performance Reporting (CPR) system, and publication of the twice-yearly Mayor’s Management Report. Before coming to government he worked at the Fund for the City of New York, a nonprofit management consulting organization which has incubated a number of innovative accountability programs for NYC. He joined the Office of Operations in 1985 to manage the City’s groundbreaking Project Scorecard, NYC’s trained-observer system for tracking the cleanliness of streets and sidewalks in every City neighborhood. He earned an undergraduate degree from Columbia College and a graduate degree from New York University.