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The City of Newark 2009 PPMRN Conference

Last Updated: Wednesday, 04 February 2009

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Municipal Performance Measurement: The City of Newark

Saturday, January 24, 2009 – 8:30 a.m.

Garry McCarthy

Garry McCarthy became a New York Police Officer in July of 1981 and quickly rose through the ranks, commanding three separate precincts: the 20th on the Upper East Side: the 33rd in Washington Heights: and the 70th in Flatbush. In recognition of his outstanding leadership, Garry was appointed as Deputy Commissioner of Operations in 1999 where he served as the principal crime strategist for the department. During his seven year tenure, the Police Department saw a progressive decline in murders. In 2005, the NYPD recorded 540 murders representing the lowest in New York’s history since 1963. In September of 2006, Garry F. McCarthy was tapped to lead the Newark Police Department. Under the Police Director’s leadership, the Newark Police Department has become stronger, smarter and better equipped; therefore, the City of Newark has seen a significant reduction in crime.

Michelle L. Thomas

Michelle L. Thomas has served as Director of Innovation and Performance Management for the City of Newark since August 2006. Working closely with the Business Administrator, Thomas provided oversight to forensic audits that revealed areas in need of improvement within municipal government; developed a performance management system to improve departmental performance; provided oversight to the development of a five-year strategic technology plan to prioritize the City’s technology needs; created a balanced scorecard or strategic plan to define municipal priorities and objectives; and has given leadership to organizational restructure efforts.