Paul Epstein 2009 PPMRN Conference

Last Updated: Thursday, 05 February 2009

Community Balanced Scorecards for Public Health: Using Leading & Lagging Indicators and Citizen Engagement to Manage Strategically for Desired Community Outcomes

Saturday, January 24, 2009 – 9:45 a.m.

Paul Epstein

Paul Epstein is Principal of Epstein & Fass Associates and has over 25 years’ experience in public service performance measurement and improvement, strategy management including balanced scorecards, and sharing innovation. In 2003, he received the American Society for Public Administration’s (ASPA’s) Harry Hatry lifetime achievement award for distinguished performance measurement practice. He has assisted local, state, federal, United Nations, and nonprofit organizations including public health departments in New York City and Los Angeles County. He led development of the Effective Community Governance and Community Balanced Scorecard methodologies, selected by the Public Health Foundation as models to bring a new strategic community focus to public health quality improvement. These models can build directly on the nationally accepted Essential Services of Public Health and emerging public health accreditation standards for a systemic focus on improving health outcomes.

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