Manuals & Guides

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PPMRN catalogs downloadable guides and manuals.

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#	Title	Hits
21	Strategic Performance Measures for State Departments of Transportation: A Handbook for CEOS and Executives : Register to read more...	18
22	Guidebook for Performance Measurement : Register to read more...	33
23	Performance Management Planning and Evaluation Tool for Public Health	284
24	Checklist of Nonprofit Organizational Indicators : Register to read more...	32
25	Selected Financial Indicators for Nonprofit Organizations : Register to read more...	8
26	How to Measure Nonprofit Effectiveness : Register to read more...	23
27	Alternate No. 2: Retire 311 Call Center : Register to read more...	10
28	311/CRM System Citizen Relationship Management : Register to read more...	12
29	Citizen Contacting, 311, the Web, & Improving Local Governments : Register to read more...	14
30	Call Routing for 311: The Issues and Solutions A White Paper : Register to read more...	11
31	Using 311 Data to Measure Performance and Manage City Finances : Register to read more...	19
32	City of Winnipeg Quality of Life Indicators : Register to read more...	10
33	The ProQOL Test Manual: The Professional Quality of Life Scales : Register to read more...	5
34	The ProQOL Manual : Register to read more...	7
35	2005 report on London’s Quality of Life indicators : Register to read more...	8
36	Quality of life indicators: for the pikes peak region : Register to read more...	4
37	Quality of life: A good practice guide to communicating quality of life indicators : Register to read more...	9
38	Quality of life assessment manual : Register to read more...	13
39	National Parks Conservation Association Cultural Resources Assessment Methodology : Register to read more...	3
40	Center for State of the Parks Natural Resources Assessment and Ratings Methodology : Register to read more...	1

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