City of westminster 2008 Performance report:Take a Closer Look

Last Updated: Tuesday, 02 March 2010

Abstract

The City of Westminster’s performance measures are derived through a variety of sources. City employees in all departments have created meaningful internal operational performance measures and performance targets. Data from the International City/County Management Association’s Center for Performance Measurement (ICMA CPM) and from other professional associations is used to compare the City’s performance to other local governments nationally.
Most of the comparative information in this year’s Take a Closer Look reflects 2006 CPM data. CPM will release 2007 data later this summer and this information will be included in next year’s report. Finally, the City’s biennial Citizen Survey is utilized to gage citizens’ views of the quality of life and city services in Westminster. Results of the 2008 Citizen Survey will be discussed in depth in next year’s edition of Take a Closer Look, so most of the focus of this edition is on service outcomes related to operational performance measures.
In 2007, Westminster joined fourteen other local governments along the Front Range and in Wyoming to form the Colorado Performance Measurement Consortium. Today, the Consortium has grown to seventeen members. This is an exciting development towards improving the quality and relevance of comparison performance measurement data in local government operations in Colorado. Currently, the City of Westminster serves on a Steering Committee for this Consortium and is working towards the development of “core measures” for key service areas.

Downloads

•   takeacloserlook2007.pdf